TechNova Solutions is a U.S.-based managed services provider built by engineers who spent years on the client side — demanding better IT and rarely getting it.
TechNova Solutions is a managed IT services provider headquartered in Austin, Texas. We deliver remote IT support, endpoint monitoring, cloud architecture, and cybersecurity operations to small and mid-sized businesses across the United States and internationally.
Our team was founded in 2019 by a group of IT directors and infrastructure engineers who had spent a combined 40+ years inside organizations ranging from 15-person startups to 500-employee logistics companies. We knew firsthand what it felt like to rely on an MSP that couldn't keep up — dropped tickets, slow escalations, and engineers who didn't understand the business behind the technology.
We built TechNova to fix that. Every client gets assigned engineers who learn their environment deeply. Every SLA is backed by real accountability. And every recommendation we make is based on what actually solves the problem — not what generates the highest margin for us.
Today we manage over 12,000 endpoints across 200+ organizations in healthcare, fintech, logistics, professional services, and SaaS. Our average client relationship is 3.2 years, and 85% of new business comes through referrals. We don't run television ads — our retention rate is the marketing.
We don't sell individual tools. We deliver managed outcomes across your entire IT stack — from endpoint health to cloud cost optimization.
U.S.-based L1–L3 engineers available 24/7. Average first response in 15 minutes. We resolve issues remotely across Windows, macOS, and Linux — no site visits required for 95% of tickets.
We deploy and manage Datto RMM agents across your entire fleet. Automated patching, real-time alerting, and scripted remediation catch problems before users report them.
AWS and Azure architecture, migration, and cost optimization. We right-size workloads, implement IaC with Terraform, and manage Microsoft 365 and Google Workspace environments.
Layered defense with EDR, SIEM, vulnerability management, and phishing simulation. We build security programs that satisfy SOC 2, HIPAA, and PCI-DSS auditors.
To give every growing business access to enterprise-grade IT operations — the kind of proactive, well-engineered infrastructure support that used to require a six-figure internal team. We combine deep technical expertise with a service model built for accountability, not billable hours.
A world where technology failures don't hold businesses back. Where a 30-person company has the same quality of IT operations as a Fortune 500 — secure infrastructure, fast support, and systems designed to scale. We're setting the standard for what managed IT should look like.
We've heard the horror stories from every client who switched to us. Here's what we do differently.
Not a bot. Not a "we'll get back to you." A qualified engineer acknowledges your ticket within 15 minutes on priority issues — and we publish our actual SLA performance monthly.
You're assigned engineers who learn your environment, your business context, and your users by name. No rotating cast of strangers reading from a script.
Our Datto RMM deployment catches 94% of issues before they become user-facing incidents. We patch, remediate, and optimize in the background so your team never notices a problem.
Every engagement includes baseline security hardening — EDR, MFA enforcement, and least-privilege access policies. We don't upsell protection as an add-on.
Per-user or per-device pricing with no hidden fees. You'll never get an invoice you didn't expect. We scope the engagement before we start, and we stick to it.
SOC 2, HIPAA, PCI-DSS — we document and enforce security controls so you pass audits without scrambling. Our processes are built for regulated industries.
Our clients see the same dashboards we do. No information asymmetry, no vague status updates. If something's broken, we tell you before you ask.
Every engineer treats your environment like their own production systems. We resolve root causes, not symptoms — so the same ticket never comes back.
Quarterly business reviews, published SLA metrics, and proactive cost optimization. We actively look for ways to deliver more value every quarter.
We recommend what works for your business, not what pays us the highest margin. That's why 85% of new clients come from referrals, not ads.
Hardened configurations, least-privilege access, encrypted backups — built into every deployment. Protection isn't a premium tier, it's the starting point.
Active certifications across Microsoft, AWS, Cisco, CompTIA, and (ISC)². We fund ongoing education because sharper engineers build better infrastructure.
Businesses trust us across healthcare, fintech, logistics, and SaaS
Uptime SLA delivered consistently over the last 24 months
Average first response on all priority-level support tickets
Client retention rate — our work speaks for itself
Book a free 30-minute infrastructure assessment. We'll review your current setup, flag risks, and outline a clear plan — no commitment, no sales pitch.